Bring your busiest shift of conversations.
A 30-minute walkthrough on a real support day, not a slide deck. We load a shift of your chats and calls, score every one, show you the AI and human split with a live handoff, then surface what was about to go wrong and run one safe action. Named cause, recommended action, a receipt.
White-labeled to your brand. Safe from day one. Real data only.
Your shift, loaded live
We connect a read-only feed of one busy support day. No CSV homework, no staging project.
Every conversation scored
Each chat and call gets a pass-or-fail on one rubric. You see the AI and human split, and the handoff.
Ask Radar, then act
Ask in plain language what is about to go wrong. Watch Radar propose an action, confirm, and leave a receipt.
Where it fits
White-label, tenancy, who sees what. Straight answers on rollout, not a procurement maze.
Not a demo tenant. Your conversations, scored on the call.
We do not walk you through a canned account. We load your shift, and the board below is the shape of what you will see, with your real chats and calls, your AI agents, and your customers in it.
- 01Read-only to start. The walkthrough never writes to your systems. Actions are simulated until you say otherwise.
- 02Every conversation, not a sample. AI and human alike, scored on the same rubric. If a signal is missing we say so. We never paper over a gap with a made-up figure.
- 03You keep the board. Whatever we surface on the call is yours to act on, walkthrough or not.
Straight answers.
If something is not here, ask it on the call. We answer like people, not a script.
No. We can run the walkthrough on a sample of conversations you hand us, or on a read-only feed if you want it on your real shift. Nothing writes back to your systems during the call. Actions are simulated until you explicitly turn one on.
Thirty minutes. The right people are whoever runs support day to day: a CX or contact-center lead, a QA or coaching lead, maybe the person who owns the AI agents. We keep it to the conversation board, not a roadmap pitch.
Whatever runs your customer conversations. Today that includes Kustomer and Amazon Connect, with order and account context pulled in from systems like Magento and NetSuite. Because connectors are config, swapping one support tool for another does not change the product.
Yes. Every conversation runs through the same rubric, whether an AI agent or a person handled it. You see a weighted pass or fail per category with the exact transcript lines behind each mark, and each miss becomes a coaching note for a person or a guardrail change for an agent.
Yes. Every row carries a reseller and tenant id, enforced in the database, not just the app. Your conversations are provably walled off. See Security for the tenancy model and receipts.
You keep the board we built. If you want to go further we scope a safe pilot on your real conversations, with agent actions turned on one at a time, each one checked and receipted. No long contract to see value.