55% of tickets.
Handled.

Classify, compose, and send WISMO replies automatically. Shadow mode validates before going live. Every decision logged.

Get Started
AI-powered email classification interface

Intelligent Classification

Automatically detect WISMO intent across every channel

Shadow mode validation interface

Shadow Mode

Validate every reply before it goes live.

Audit trail dashboard with decision logs

Full Audit Trail

Every decision logged and traceable.

Carrier-aware
responses.

AI pulls real-time tracking data from 50+ carriers to compose accurate, personalized replies. No copy-paste. No guesswork.

Real-time carrier tracking integration

Shadow mode first.
Confidence before autonomy.

Every auto-reply runs through shadow mode before going live. Your team reviews AI-composed responses side-by-side with what agents would have written. When accuracy hits your threshold, flip the switch.

Shadow mode comparison interface
55%Tickets auto-resolved
<30sAverage response time
100%Decisions logged
50+Carriers supported

“Over half our WISMO tickets now resolve without a human touching them. Shadow mode gave us the confidence to let it run.”

Explore more features

Conversation Intelligence

Real-time sentiment analysis and quality scoring across every interaction.

Smart Routing

Route conversations to the right agent based on complexity, language, and expertise.

Agent Copilot

Give your agents AI-powered suggestions and real-time guidance during conversations.

Start automating WISMO replies.

Shadow mode lets you validate every response before going live. See the accuracy for yourself.