Simple, transparent pricing.
Start with a Pilot to prove the ROI. Scale to Managed when you're ready.
Pilot
A 4-6 week engagement to prove BearScope on your real tickets. Shadow mode testing, integration setup, and a full ROI report.
- CRM + carrier API integration
- Shadow mode on your top ticket type
- Intent classification pipeline
- Accuracy and ROI report
- 4-6 week timeline
- Dedicated Fibric engineer
Managed
We run your AI operations end-to-end. Automation, conversation intelligence, voice AI, and proactive communication — fully managed by Fibric.
- Everything in Pilot
- Production automation deployment
- Conversation intelligence dashboards
- Voice AI and call analytics
- Proactive communication engine
- Ongoing tuning and optimization
- Dedicated success manager
- SLA guarantees
Common questions.
What happens during the Pilot?
We integrate BearScope with your CRM and carrier APIs, deploy shadow mode on your highest-volume ticket type, and run it for 4-6 weeks. At the end, you get a full accuracy and ROI report showing exactly how the AI performed on your real tickets — before any customer sees an automated response.
Do I need to commit to Managed after the Pilot?
No. The Pilot is a standalone engagement. You get the integration, the data, and the report. If the numbers make sense, we move to Managed. If not, you keep everything we built and there's no further obligation.
How is Managed pricing determined?
Managed pricing is based on your monthly ticket volume and the scope of automation. We price it so the savings from automation more than cover the cost of the platform — typically within the first 60 days.
What CRMs do you integrate with?
BearScope integrates with Kustomer, Zendesk, Salesforce Service Cloud, Intercom, and Freshdesk. If you use a different CRM, we can build a custom integration during the Pilot.
How long does it take to go live?
The Pilot takes 4-6 weeks. If you move to Managed, production deployment typically happens within 2 weeks after Pilot completion — the integration work is already done.
Ready to automate?
Book a 30-minute call to see if BearScope is a fit for your operations.