Your people and your AI agents, on one system.
AI agents resolve the routine conversations. Your team supervises, scores every one, and takes the hard and sensitive cases. Every action is checked before it runs, and leaves a receipt you can audit.
Built on Fibric. Real data only. Every action checked before it runs.
AI takes the routine
AI agents handle high-volume, routine conversations end to end, across chat and voice, the moment they land.
People take the rest
Your team scores every conversation, coaches what to fix, and owns the complex and sensitive cases.
One board, one set of rules
Both run on one system. A person and an AI agent share the same memory, the same guardrails, the same audit trail.
Watch the floor work. Step in only where you are needed.
Every conversation lands on one board, whether a person or an AI agent is handling it. The handoff is the moment that matters.
Every conversation gets scored, not a sample.
Most teams QA one or two percent of conversations and argue about the rest. BearScope scores all of it, AI and human alike, on the same rubric.
- / Weighted pass or fail per category, with the exact transcript lines behind each mark.
- / A reviewer agrees or corrects with one keystroke. No hunting for why.
- / Each miss becomes a coaching note for a person, or a guardrail change for an AI agent.
See what's about to go wrong. Confirm the fix. It runs with a receipt.
Radar watches the whole floor and names the cause. Ask in plain language, get a grounded answer from your real data, then confirm the action and Radar runs it once.
"What's about to breach, and what do you recommend?"
Build your AI agents like you onboard your people.
An AI agent is a teammate with a job description and limits it cannot cross. You ship it, watch its rollout and quality next to your team, and tighten the rules as you learn.
Putting people and AI on one system only works if it's safe by default.
BearScope doesn't bolt safety on. It inherits it from Fibric, so an AI agent and a human reviewer are held to the same rules.
/Real data only
Every answer is grounded in your real conversation data. A placeholder can never pass as a metric.
/Every action checked
A policy you set can block an AI agent's action the same way it can block a person's. The AI proposes; the system decides what actually runs.
/Walled-off tenancy
Every row carries reseller and tenant. Your conversations are provably isolated from everyone else's.
/Full receipts
Every action, human or AI, runs exactly once and is logged, with a receipt you can audit.
Bring your busiest day. We'll score every conversation in it.
A 30-minute walkthrough on a real shift. White-labeled to your brand, safe from day one.