Products / 01
Work management
Quotes, cases, waiting customers, and decisions in one queue. Assign the work, follow the handoff, and keep recurring fixes on the Tracker.
Explore Work managementProductsYour business.
Your business.
Working together.
Your people, systems, and AI. One place to understand what’s happening, decide what comes next, and keep the work moving.
A sharp mind.
On your side.
The AI that sees how your business connects. From a question to work worth following through.
Meet Letra
Products / 02
Analytics & KPIs
Read performance, then open the records behind it. Keep the definition, period, target, and source coverage with each measure.
Explore Analytics & KPIsProducts / 03
Customers at stake
Find repeat buyers who have fallen out of their usual ordering rhythm. Give the team a call list, the history behind it, and a way to measure the follow-up.
Explore Customers at stake
Products / 04
Quality & coaching
Find customers still waiting. Give recurring problems an owner. Help people improve with reviews and coaching tied to the conversations they handle.
Explore Quality & coaching
Products / 05
Workforce planning
Bring demand, staffing, and schedules together. See the team you need, plan the week, and adjust as the day unfolds.
Explore Workforce planning
Products / 06
Conversations
The message, the order, the last reply. Everything your team needs to pick up the conversation is closer together.
Explore Conversations
Products / 07
Quotes & sales handoffs
Keep quote requests moving from the first conversation to the sales team. With a clear owner, a response deadline, and the history in view.
Explore Quotes & sales handoffsProducts / 08
Order intelligence
Bring order performance, fulfillment status, and open exceptions together. See what is past its operating deadline and inspect the records behind it.
Explore Order intelligenceProducts / 09
AI agent controls
See decisions and handoffs, set the rules, and review what needs a person. Try an agent draft on the test bench before a separate deployment.
Explore AI agent controls