Permission comes first.
Supported gateway actions are checked against the workspace, role, and policy before execution. Unavailable checks and blocked proposals stop the action.
GovernanceYour say.
Your say.
At every step.
Know who can read, who can decide, and which supported changes may run. Keep the evidence and the recorded result close to the work.
Confidence.
Built into the process.
A drafted reply stays a draft until your rules allow it to be sent. You decide which actions need approval and who can give it.
Quality · Approvals · SettingsSee the decision.
Shadow modeSee the decision.
Set the boundary.
Letra decisions
Flag a source that needs checking
Decision recorded in shadow. No action executed.
Read the decision
Inspect the available evidence, proposed response, and configured mode. A recorded decision and an executed action are different events.
Try a draft first.The test bench evaluates prompts with tools off. Saving a draft does not deploy an agent or enable customer messages, refunds, or fulfillment actions.
Current app workflow with fictional records. Features depend on connected sources and workspace access.
Keep a person in the decision.
Review held plans, uncertain decisions, and record matches in Approvals. Shadow mode records an assessment without executing it.
Read the result precisely.
Inspect the action receipt and affected worklist state. A receipt for an internal change does not prove a customer received a message or an order was fulfilled.
Questions,
answered.
What does the current gateway do?
It acknowledges, resolves, or reopens internal BearScope worklist records where enabled and authorized. Other domain workflows retain their own histories and controls.
Are all app changes enforced by one gateway?
No. The gateway covers its supported action catalogue. Quotes, cases, and other workflows use their own scoped paths.
Can we check availability before launch?
Yes. Confirm the deployed capability inventory, runtime switch, permissions, and evidence of the intended outcome for your workspace.